How to Delete a Hold via Circulation Desk

Modified on Wed, Mar 25 at 11:20 AM

Summary

Holds can be deleted via the Resource record, the Patron record and Circulation Desk. Logged-in patrons can delete their own holds via the Requests option in My Account. 


This guide will provide the steps required to delete a hold via Circulation Desk. Separate guides provide the steps required to delete a hold in other areas. 


Delete a Hold via Circulation Desk

1. Select the patron by scanning  the patron barcode into Circulation Desk or alternatively, type in their name.


2. Click on the Hold tab.


All current holds created for, or by the patron will be listed.




3. Click on the Delete icon corresponding to the hold to be deleted.


The hold is removed immediately.



 

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