How to Run the Failed Searches Summary Report

Summary

The Failed Search Summary report identifies the top 20 failed search terms. The number of terms can be entered in the Search Statistics screen before running the report. By default it is set at 20.

This guide will provide the steps required to run the report.

Access and Use the Search Statistics Screen

1. Navigate to Circulation > Reports and click on the Search Statistics link in the Search field.

2. The Search Statistics screen will display. By default “today’s” date displays in the Start date and End date fields on entry to the SearchStatistics screen.

3. In the Start date field, manually enter the date required, or click on the Calendar icon, select the date elements of month, year, and day then click the Done button.

4. If applicable, enter the required date in the End date field as explained in Step 3. 

5. You can run the report per Grade Level if applicable. To do so, click on the Grade Level required from the Grade Levels list-box. To select more than one hold the Ctrl key down and click on each of the years required. No year will be selected for this example.
   
   

6. Click on the down arrow at the end of the Report field and click on the Failed Searches Summary report.

7. Select the format for the report you want. You can choose EXCEL, WORD, or PDF. 

8. The default value of 20 displays in the Number of Ranked Terms field. You can change the value. The default value is used for this example. 

9. Click on the Report button when all fields and selections are completed.

10. The Reports screen will display. Click on the download report link.

11. A message will then display noting that you can open the report once it finishes downloading. 

12. The Download File popup screen or Do you want to… panel will display. Either will include an Open, Save, and Cancel button. To open the report to the screen click on the Open; to save the report to a location on your machine click the Save button; if you do not want to proceed click the Cancel button.

Report Example

 The report lists the failed searches, in descending order, the number of times the search term was used and the search term.